We at SamaShop.in work hard to provide our customers with the latest Mobile Accessories with quality and amazing prices. If you did not like the fit, color or design simply return/exchange the product within 7 days of delivery.
To return/exchange a product, use our easy online returns process by logging in to your SamaShop.in account. You can also Call our customer Care Team on 00000 00000 or email us at email@example.com.
The Return process – Online Return/Exchange—You can return or exchange an item online at SamaShop.in by following the below steps.
Log in to the ‘My Account’ section at SamaShop.in
You can see the “Return/Exchange” tab on My Account pagw, Click on the “Return/Exchange” tab and fill the form and we will get back to you in 24 hours.
If Ordered without an account visit this link Return / Exchange Request or just call on +91 90677 50124
Need to return – Few points to remember
- Returns/exchange request need to be within 7 days of the delivery of a product
- Please fill the returns form for easy processing of refunds
- All returned items must be unused and returned with original packaging in place.
- Shipping Charges shall be non-refundable.
- In case you receive a damaged/defective, please attach an image of the product
- You need to ship the products yourself, they should be dispatched within 48 hours after the return request is accepted.
- Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.
- Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all returns, please use a reliable courier service.
Refund options for you – The customer can choose to get their refund in the following ways:
- Cash refund via bank transfer into their account for all COD orders
- Money back to the paid account/ credit card for all online orders.