Returns policy

We at SamaShop.in work hard to provide our customers with the latest Mobile Accessories with quality and amazing prices. If you did not like the fit, color or design simply return/exchange the product within 7 days of delivery.

To return/exchange a product, use our easy online returns process by logging in to your SamaShop.in account. You can also Call our customer Care Team on 00000 00000 or email us at info@samashop.in.

The Return process – Online Return/Exchange—You can return or exchange an item online at SamaShop.in by following the below steps.

Log in to the ‘My Account’ section at SamaShop.in
You can see the “Return/Exchange” tab on My Account pagw, Click on the “Return/Exchange” tab and fill the form and we will get back to you in 24 hours.

If Ordered without an account visit this link Return / Exchange Request or just call on +91 90677 50124

Need to return – Few points to remember

  • Returns/exchange request need to be within 7 days of the delivery of a product
  • Please fill the returns form for easy processing of refunds
  • All returned items must be unused and returned with original packaging in place.
  • Shipping Charges shall be non-refundable.
  • In case you receive a damaged/defective, please attach an image of the product
  • You need to ship the products yourself, they should be dispatched within 48 hours after the return request is accepted.
  • Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.
  • Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all returns, please use a reliable courier service.

Refund options for you – The customer can choose to get their refund in the following ways:

  • Cash refund via bank transfer into their account for all COD orders
  • Money back to the paid account/ credit card for all online orders.
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